Loud&Clear is Australia's leading independent enterprise technology agency with 90 people across our offices in Melbourne, Ukraine and Omsk. We are here to make world class digital products, platforms and experiences for our clients. The sort of work we love doing is:

  • UX and customer-centred design for tier one enterprises 
  • Large bespoke apps and websites
  • iOS and Android apps for tier one clients and funded startups 
  • Sitecore and Acquia websites with a particular focus on retail and commerce 
  • Chatbot powered experiences and AI 

Given some recent pitch wins, we’re now looking for an additional...

  • I have a holistic knowledge of my clients, their strategic objectives, customers and industry, and am able to align Loud&Clear’s capabilities with their business goals.

  • I manage a portfolio of clients and am accountable for meeting both revenue growth targets and client expectations.

  • I am accountable for the quality of work produced for my clients and remain connected to work that is in-flight to ensure the project vision is executed to both the agency’s and client’s expectations.

  • I develop, manage, execute and refine account plans for my clients to meet client retention and budget targets, and support the Director of Client Services in providing accurate forecasting.

  • I advocate for my clients, and build a relationship based on credibility, insight and trust with them as a basis to identify, propose and convert new projects and campaigns that meet their ROI and revenue objectives.
  • I manage and lead client meetings, showcases, pitches etc as the key member of the team, ensuring everything I present is accurate, polished and relevant.
  • I am accountable for the development and ongoing management of commercial agreements including MSA’s, Statements of Work, Changes of Scope, Retainers, Billing and overarching program of work reporting.
  • I am accountable for ensuring that Finance conducts timely and accurate invoicing, and monitor receivables for my clients.

To Apply for this role or for a detailed discussion, please contact Danny and quote ref LC

Ready to talk? Drop us an e-mail and we’ll be in touch.

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